Knowledgebase

I would like to transfer my domain and website to you, what is the procedure?
If your current host uses cPanel, we can migrate the website for you free of charge. The first...

How do existing Domain names get transferred?
If you have a previously registered domain the process is very similar to that of the newly...

How long does it take for my domain to become active?
It usually takes 24-48 hours for a domain to fully replicate changes, additions, or deletions...

I have transferred my domain to Earthweb, but my emails are not working?
Make sure that your domain has been updated to point to our server. The nameservers for a domain...

What is Redemption Period?
Closed Redemption is a state that a domain enters once it has expired and gone through the...

What is the proceedure to transfer a .CO.ZA domain name?
If the domain is currently on the CO.ZA Legacy system: Once you have completed a web hosting...